TOWING DISPATCH ANSWERING SERVICE

How would you like to sleep all night while our professionally trained agents dispatch your drivers to your customers? Would you like more time on the weekends, too? Concorde’s Towing Dispatch Answering Service is designed to maximize and grow your business and give you peace of mind. Plus, we provide you with records of who was sent, when, where, and the outcome because we follow up with the driver to ensure the emergency was handled and resolved to your customer’s satisfaction. Calls are not missed and you are free from having to be awakened. We handle police calls, contract calls, and calls from the general public. We have an entire department, separate from our other services, dedicated to the towing industry.

Why choose Concorde Communications' Towing Dispatch Answering Service?

We’re unique because we devote an entire department 24/7 to the towing industry.
Our team has won national awards for quality and service excellence.
We serve towing businesses across the USA.
We sound so much like you, callers won’t know they’ve reached an outside service.
We customize our services to mirror the way you do business.
We offer Bilingual English/Spanish support.

Call Today for a Towing Dispatch Answering Service Free Trial

1-888-643-1414

towing answering service

Towing companies need after-hours and weekend/holidays dispatch support with live agents who will handle inbound calls precisely the same way you would. We handle these calls promptly and efficiently based on your protocols. Our dedicated towing dispatch team participates in a rigorous 12-week training program modeled after AAA’s training program except that ours goes farther to include computer literacy and customer relationship best practices.

At Concorde Communications we understand that a towing service is a non-stop business driven by urgency. We can integrate seamlessly with any of your towing dispatch software facilitate the efficiency and eas of the dispatching process. We bring people and technology together to increase your business through excellence in response and service to you and your customers.

Our Towing Dispatch Answering Service makes many commits to including but not limited to:

Guaranteeing your on-call drivers are notified within three minutes of where and when they need to be.
Law enforcement and emergency responders are never put on hold.
Messages are delivered the way you want via pager, cell phone, SMS, email, fax, or any other wireless device.
Accurate understanding of your service rates, auto-club contracts and other accounts.
Calling for credit card and electronic check authorizations for your drivers.

Call Concorde Communications today to schedule a free consultation that will show you how effective we can be in helping you increase your business. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.