INTERACTIVE VOICE RESPONSE SYSTEMS

• Our call center is based in the U.S.A
• We save our clients on Average $2.8 mil per month and growing
• Our team has won national quality awards
• We sound so much like you, callers won't know the difference
• We customize our services to meet your exact needs

Call Today for a Free Trial:

1-888-660-8958

Your customers or patients want to save time. You want to save money while still serving them well.

Since 1989, U.S.-based Concorde Communications call centers have been providing phone answering services to clients in business and healthcare that skillfully blend interactive voice response (IVR) and live agents with results that are so professional, your callers may not realize they?ve reached an outside service.

Together with our highly professional, experienced staff, our customized IVR system, can:

? Quickly greet every caller any time, day or night to extend your hours of operation (English and Spanish available).

? Accurately accept patient clinical test results.

? Reliably conduct employment pre-screenings.

? Efficiently function as your appointment desk.

? Carefully provide clear pre-surgical instructions.

? Effectively take orders for consumer goods and services such as pre-paid phone calling cards or prescription refills.

? Dramatically reduce hold times for all callers.

Call Us Today: 1-888-660-8958

When services for emergency assistance aren?t necessary, there is no better method than IVR. Combining IVR with a live answering service is a productive method to properly route calls, schedule appointments, accept or provide clinical results and pre-screen prospective employees.

Concorde Communications has the most up-to-date technology that is able to streamline the process and handle a large volume of callers with this combination system.

No caller is left unattended and most callers are able to deal with their call through an automated system. If a customer does have any questions, a live agent is only the push of a button away.

Our ability to seamlessly integrate automated call answering with trained live operators is why so many industries and professions rely on Concorde Communications for cost-cutting IVR solutions, and why we have been recognized by the call center industry for our exceptionally high standards of quality IVR service.

Contact us today and discover for yourself how our state-of-the-art technology and professional, caring staff can help you.

Call Us Today: 1-888-660-8958