INTERACTIVE VOICE RESPONSE
Combining interactive voice response with a live answering service is: a productive method to properly route calls; schedule appointments; accept/provide clinical results; and, pre-screen prospective employees. Concorde Communications has the most up-to-date technology that is able to streamline the process and handle a large volume of callers with this combination system. Most callers are able to deal with their calls through our automated interactive voice response system. Our interactive voice response option provides streamlined communication for your callers round-the-clock, regardless if you’re in or out. If a customer does have questions, a live agent is only the push of a button away. Have you noticed how many businesses have moved over to this system in the last couple of years? Clients need to know there’ll always be someone to whom they can reach out. We provide that layer of backup . . . especially if the automated responses don’t answer all the caller’s concerns
Why choose Concorde Communications’ Interactive Voice Response Answering Service?
- Our IVR Answering Service is based in the U.S.A. and provide nationwide services.
- Our professional agents respond to calls live 24/7
- We specialize in time/mission-critical call processing
- Our team’s won national awards for quality and service excellence
- We sound so much like you, callers won’t know they’ve reached an outside service
- We tailor our services to fit your exact needs
- We offer bilingual English/Spanish support.
Call Today for an Interactive Voice Response (IVR) Free Trial
1-888-643-1414
Your customers or patients want to save time. You want to save money while still serving them well. Since 1989, U.S.-based Concorde Communications call centers have been providing phone answering services to clients in business and healthcare that skillfully blend interactive voice response (IVR ) and live agents. An Interactive Voice Response system does many things well. Including:
- Reliably conduct employment pre-screenings
- Accurately accept patient clinical test results
- Effectively take orders for consumer goods and services such as pre-paid phone calling cards or prescription refills
- Carefully provide clear pre-surgical instructions
- Dramatically reduce hold times for all callers
- Efficiently function as your appointment desk
- Storing daily records indicating who called, messages received, and our response
Click the play button below to hear a sample call:
Call Today for an Interactive Voice Response Free Trial
1-888-643-1414
