APPOINTMENT SCHEDULING

Many businesses and services need appointment scheduling services. Examples include trade services such as contractors, estimators, inspectors, or technicians; medical professionals such as doctors and dentists, medical technicians, and elective surgery offices. Concorde Communications’ Appointment Scheduling Call Center Service schedules, confirms, cancels, re-schedules all your appointments on a 24/7 basis so you never have to miss a call.

Why choose Concorde Communications’ Appointment Scheduling Service?

Our Appointment Scheduling Call Center is based in the USA and provides nationwide services.
We have won national awards for quality and service-excellence for the past eight years.
Our professional agents respond to calls 24/7.
We specialize in time- and mission-critical call processing.
We customize our services to meet your exact protocols.
We integrate seamlessly with your proprietary data bases.
We have senior managers present 18 hours a day, seven days a week to handle any unexpected situation.
We guarantee defined Service Quality Assurance (SQA).
Our inbound call center technology is state-of-the art.
We offer Bilingual English/Spanish support.
We sound so much like you, callers won’t know they’ve reached an outside service

Call Today for an Appointment Scheduling Service Free Trial

1-888-643-1414

Our Appointment Scheduling capabilities include the use of a web-based calendar platform we both can access in real time. You input your schedule of when you are available, and we inform your customers of those times/dates and/or locations. You can always make any necessary changes such as blocking times for lunch or vacation, or changing a staff member, location/venue for the appointment. Our professional agents always refer to your schedule to make the appointment. If a customer cancels the appointment, we make them aware of your policies regarding cancellations and rebooking.

Our Appointment Scheduling Call Center provides many services, including but not limited to:

Real time calendar appointment-scheduling updates including new appointments, cancellations, confirmations and/or rebooking.
Email confirmation to your customer/client/patient of the transaction.
Ability to check the calendar anytime, anywhere you have Internet access.
Emergency dispatch services, if needed.
Integrating your protocols and dynamic scripting into the calendar so our professional agents always know the intricacies of your business.
Effectively eliminating the need for a full-time receptionist.

Call Concorde Communications today to schedule a free consultation that will show you how effective we can be in helping you reduce costs and maximize efficiency. Our success depends on your success; we stake our reputation on it. Join our winning team today and take pride in the service-excellence we offer.