Concorde Communications' StarTel system is now capable of sending and recieving SMS messages. To find out how your account can be setup for this new service, please call us at 1-888-660-8958.

SMS is synonymous with “texting” or “text messaging”. The popularity of SMS has grown dramatically over the last several years and it is estimated that 75% of cell phone users send “text messages” daily.

In October 2009 Startel Corporation, a leading provider of call center software solutions announced that they have been conducting successful beta tests of a new SMS aggregator service that will be launched on 16 October 2009.

Two versions of the service will be available; one fully integrated into the award winning Startel CMC platform and the other for customers utilizing other call center solutions.  Utilized initially as a consumer application, the proliferation of SMS as an alternative business communication has increased dramatically over the last 12 months and is becoming an essential part of the fully integrated business communications platform utilized by Call Centers worldwide.

“We are pleased to offer our customers a more robust, reliable, lower cost, more easily implemented/maintained, and more fully integrated service than anything else available in the Call Center market today”, stated Bill Lane, CEO & President of Startel Corporation. Mr. Lane added, “Because Startel’s SMS Service is a pure software solution, the reliability is phenomenally high and the Total Cost of Ownership (TCO) is greatly reduced over other SMS solutions.”

“We’re excited at the potential of Startel’s SMS Service to transform message delivery. SMS will continue to increase as a communication channel. We want to bring our clients innovative solutions that leverage our Startel CMC’s service offerings”, stated Sylviane Herzog, President of Concorde Communications.

To find out how your account can be setup for this new service, please call us at 1-888-660-8958.