|
We can Send and Recieve SMS Messages |
|
|
|
Thursday, 18 February 2010 |
|
Concorde Communications' StarTel system is now capable of sending and recieving SMS messages. To find out how your account can be setup for this new service, please call us at (888) 643-1414.
 SMS is synonymous with “texting” or “text messaging”. The popularity of SMS has grown dramatically over the last several years and it is estimated that 75% of cell phone users send “text messages” daily.
In October 2009 Startel Corporation, a leading provider of call center software solutions announced that they have been conducting successful beta tests of a new SMS aggregator service that will be launched on 16 October 2009. |
|
| |
|
|
|
Call Center Clients Respond to Holiday Turkey Challenge |
|
|
|
Friday, 22 January 2010 |
|
The clients of Concorde Communications, a U.S. based answering service, responded at great levels when told they had a chance to give back to the community over the holiday season by simply paying their invoices on time.
|
|
| |
|
|
|
|
|
Thursday, 21 January 2010 |
|
U.S. based call centers are thriving right now as insufficient quality control and low customer satisfaction ratings are making it tough for businesses to work with overseas answering services.
|
|
| |
|
|
|
Answering Services for the Medical Field |
|
|
|
Wednesday, 20 January 2010 |
|
The Medical Field is a 24/7 industry. Emergencies arise, patients have time sensitive issues and questions need answered in a timely manner. The only way to keep up with the customer demand is with the help of a professional answering service.
|
|
| |
|
|
|
Things to Consider When Hiring a Call Center |
|
|
|
Wednesday, 20 January 2010 |
|
An answering service is a great tool for any size business as they can handle any size workload at any time of the day or night. There are many things to consider when trying to determine what type of answering service is best for your business so ask yourself these questions.
|
|
| |
|
|
|
|
