ANSWERING SERVICE FOR PHYSICIANS

• Our call center is based in the U.S.A
• We save our clients on Average $2.8 mil per month and growing
  
• Our team has won national quality awards
• We sound so much like you, callers won't know the difference
• We customize our services to meet your exact needs

Call Today for a Free Trial:

1-888-660-8958

People get sick or injured 24 hours a day. That means you have to be reachable around the clock when they call. By having Concorde Communications provide you with a 24 hour answering service, you show your patients that you care and will do whatever it takes to provide them with the most comprehensive and efficient customer care possible.

Our professional, HIPAA-trained staff can:

• Quickly respond to calls live, any time, day or night (English and Spanish available).

• Carefully control how and when you receive calls and messages.

• Reliably provide round-the-clock coverage for every critical phone line—including holidays and weekends.

• Efficiently process messages through multiple channels, including telephone, email, Internet, voicemail, and wireless devices.

• Consistently ensure that urgent calls are handled with care and attention.

Call Us Today: 1-888-660-8958

It’s no secret that being a physician is one of the most demanding jobs in the world. Your time is extremely valuable and you need to be able to dedicate 100% of your time to helping your patients.

Our answering service company can assist with everything from scheduling to emergency calls that are placed in the middle of the night. We handle each call with the utmost care and professionalism so your patients remain happy and well taken care of.

Nobody knows when they are going to need medical assistance and the doctor/patient relationship is one of trust and respect. If your patients know they have someone to speak with at any time of day that will help resolve any issues that arise, it is tremendous peace of mind and will help build that close relationship.

You want all your patients to feel like they are cared for properly which is why Concorde Communications will customize a script to your liking, which allows each call to be handled smoothly and effectively. Whether it’s a simple message that needs to be taken or an emergency that needs to be handled immediately, we take the proper routes to ensure it is resolved quickly.

PPO and HMO organizations receive a heavy amount of calls at all times of the day. During these tough economic times when staffing budgets are low, you won’t have to sacrifice quality customer service to maintain your high standard of business.

Our call answering service company can field calls at any time of the day. If someone calls in sick, you need help on lunch breaks or if you need us to handle every call that comes in 24 hours a day, we are here to ensure that your clients receive the high level of service that they deserve.

Our ability to integrate seamlessly with their businesses is why so many doctors’ practices, PPOs and HMOs rely on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the healthcare field.