MOBILE LABS ANSWERING SERVICES

• Our call center is based in the U.S.A
• We save our clients on Average $2.8 mil per month and growing
  
• Our team has won national quality awards
• We sound so much like you, callers won't know the difference
• We customize our services to meet your exact needs

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1-888-660-8958

Mobile medical lab technicians are always on the go. However, staying in touch and keeping them productive in order to provide exceptional patient service doesn’t have to be a difficult task.

With the help of Concorde Communications and our world class professional answering services, your mobile lab can remain efficient and effective.

Helping those in need is an honorable trait in itself. Mobile labs do this and more by providing mobile services to local communities that may not have the time or resources to go to the proper medical facilities when in need of health care.

Our HIPAA-trained staff can:

• Accurately capture all relevant data from every incoming call, including time, date, location, and level of urgency (English and Spanish available.)

• Properly assign a technician based on pre-established schedules, specialties, and territories—all coordinated through our integrated GPS systems.

• Precisely document technician arrival and departure times.

• Continually provide ongoing support throughout the day as technicians move from one assignment to the next.

• Meticulously track call activity and issue regular reports, including call activity, types of dispatch activity, and results for each location. With nearly 20 years of dedicated experience, we’ve developed the specialized systems specifically required to manage clinically urgent and time sensitive calls 24/7 to ensure that you never miss a call or an assignment.

Call Us Today: 1-888-660-8958

One area mobile labs are common is for blood donation services. The majority of the people that give blood only do so when the lab is brought to them.

It tends to take too much time out of a working persons day to head into the clinic to donate blood, so by taking the lab to them, an astounding amount of blood is collected that will be used for vital operations and transfusions.

Mobile dental labs are also very popular and provide much needed cleanings, x-rays and general care to people who can’t afford the services or don’t have health insurance to cover it.

These services are great for community morale and keep those in need healthy and happy.

Concorde Communications plays a big role in helping mobile labs by offering answering services on these busy days when the labs hit the road.

Vital information is passed back and forth between the mobile lab and a home base where schedules can be made for procedures that can’t be performed from a truck or important information can be relayed and recorded to an awaiting call center.

Having an answering service company help with this is an important part of the success of mobile medical labs and something that will help to ensure your community gets the care it deserves.

Among the many services we provide hospitals and healthcare professionals:

Our ability to seamlessly integrate with their businesses and enable them to respond quickly is why so many mobile laboratories rely on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the mobile lab profession.

Contact us today and discover for yourself how our state-of-the-art technology and professional, caring staff can help you.

Call Us Today: 1-888-660-8958