ELECTIVE SURGERY ANSWERING SERVICES

• Our call center is based in the U.S.A
• We save our clients on Average $2.8 mil per month and growing
  
• Our team has won national quality awards
• We sound so much like you, callers won't know the difference
• We customize our services to meet your exact needs

Call Today for a Free Trial:

1-888-660-8958

With consumers becoming more discerning about elective surgery procedures, they’re demanding better service from medical providers. It’s no longer enough for highly skilled surgeons to offer excellent treatment in a state-of-the-art facility.

Increased competition and new channels of communication have forced clinics to develop more effective (and more costly) marketing outreach programs.

Since 1989, Concorde Communications call centers have been providing the level of patient education, assistance, and attention to detail that converts callers into clients, thus ensuring the success of your marketing campaigns.

Our HIPAA-trained staff can:

• Quickly respond to inquiries any time, day or night (English and Spanish available).

• Accurately answer frequently asked questions.

• Carefully pre-qualify prospective patients.

• Correctly gather detail contact information for follow-up.

• Effectively schedule screening appointments and consultations.

• Efficiently place follow-up calls and send out educational materials.

• Precisely track response rates and marketing campaign effectiveness.

Call Us Today: 1-888-660-8958

Elective surgery is an area that includes such things as cosmetic surgery or other non-life threatening procedures. Patients can have an elective surgery performed according to their schedule as to not interrupt the flow of everyday life.

Even though elective surgery is not usually an emergency, it’s important that patients have someone they can speak with at any time. Emergencies will still arise regarding complications with an elective surgery and patients like to know they have the peace of mind that someone will be available to them in a time of need.

We all know the value of having someone to speak with directly as opposed to an answering machine where they will leave a message and have the call returned several days later, if at all.

Answering services, like Concorde Communications, are designed to assist with the workload at medical facilities so the people that work there can spend more of their time assisting with the critical duties associated with health care.

We want you to be able to not worry about taking messages, scheduling appointments or worrying about your staff being able to take time for lunch breaks.

Time is valuable in the health care field and a live answering service will keep things running smoothly and allow more time for patients to get the care they deserve.

Our ability to seamlessly integrate with their businesses is why so many cosmetic, hair restoration, lasik, and bariatric surgery practices depend on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the elective surgery field.

Contact us today and discover for yourself how our state-of-the-art technology and professional, caring staff can help you.