Award winning call center and phone answering services designed for emergency restoration specialists, 24/7 nationwide
Why Choose Concorde Communications?
Our call center is based in the U.S.A
We save our clients on Average $2.8 mil per month and growing
Our team has won national quality awards
We sound so much like you, callers won't know the difference
We customize our services to meet your exact needs
Call Today for a Free Trial:
1-888-660-8958
When emergencies happen, the first thing people do is call in search of help. Emergencies can happen anytime, day or night, which is why it’s extremely important to have Concorde Communications answering service on your side.
When disaster strikes there is no time to waste. Calls are made and if there isn’t anyone around to answer the call, they move on to the next company available. Concorde Communications will be there for you 24 hours a day, 7 days a week to make sure you don’t miss any lost opportunities to help those in need.
Our professional, highly trained staff will:
Quickly respond to calls live, any time, day or night in English and Spanish —no voicemail for your clients.
Carefully manage how and when you receive calls and messages.
Reliably provide round-the-clock coverage for every critical phone line—including holidays and weekends.
Efficiently transmit messages through multiple channels simultaneously, including telephone, email, Internet, voicemail, text message, pagers, fax and other wireless devices.
Meticulously document and track all communications with your employees and customers.
Effectively help you capture and respond to tech support requests and other inquiries through an integrated email account (such as
).
Call Us Today: 1-888-660-8958
Natural disasters such as hurricanes, tornadoes, floods and earthquakes don’t happen on a schedule. In the Emergency Restoration business, if your help is needed, someone needs to be available at all hours to help remedy the situation and provide much needed assistance to those in dire need. Not only will be provide this solution to the problem, but will handle each call with the utmost professionalism and calmness under these high stress circumstances.
Nobody can predict when a pipe is going to burst in someone’s home. These things happen at the blink of an eye and need to be resolved even quicker. If someone calls your company and you’re not there, they have no choice but to immediately move on to the next company.
Our answering service is able to fill the gap between office time and down time. We realize that every moment is an opportunity to help someone in need and with our high level of service your customers will feel as if they’re talking to someone who has worked at your business for years.
We pride our answering service company on being able to handle any situation, big or small, in the most professional way possible. We take the time to learn your business so the level of service your customers receive when calling in is unmatched. We aren’t like most call centers that are based outside of the United States and are simply there to take a message. We want to provide prompt solutions to all Emergency Restoration problems.
Since 1989, U.S.-based Concorde Communications call centers have been providing the highest quality, live answering services to emergency restoration clients nationwide. So professional in fact, that your clients may not realize they’ve reached an outside service.
Our ability to seamlessly link with their businesses is why so many emergency restoration professionals rely on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the high tech field.
