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CASE STUDIES Medical Answering Services Customers
Concorde Communications provides Marketing/Administrative Support and Emergency Medical Dispatch services to over 300 additional medical offices ranging from solo-practioners to multi-practice/multi specialty centers, from Geriatric to Pediatric. We currently service clients in 17 states. Conseco Health – Chicago, Illinois – Philadelphia, Pennsylvania – Insurance and Annuity – Ad Response/Outbound Telemarketing 
Need: To create a lead generation program distributed to 22 regional Sales Directors on a daily basis. Conseco mailed 1 million pieces of literature every month to seniors marketing their long term health care plans.
Solution: Concorde Communications was chosen to be the Inbound Telemarketing service to capture and pre-qualify interested leads, update the marketing database and forward theses leads to 22 regional sales directors. Astra Zeneca – Wilmington, Delaware – Pharmaceutical Company –Clinical Trials/Inbound Patient Intake Surveys and Outbound Telemarketing 
Blue Cross/Blue Shield – Chicago, Illinois – Washington, D.C. –Health Insurance – Direct Response 
Cedars Sinai – Los Angeles, California – Medical Center –Customer Relations – Medical Answering Services 
Wellpoint –Indianapolis, Indiana – Health Benefits Company –Inbound/Outbound Product Rollout 
U. C. L. A. Medical Offices – Westwood, California – Specialty Care Offices – Emergency Medical Dispatch 
Laser Eye Centers – Glendora, California – Elective Surgery – Lead Capture/Appt. Setting/Patient Education
Tender Loving Care Staff Builders – Lake Forrest, California – Home Health – Emergency Dispatch
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