24 Hour Inbound Telemarketing, direct Response and Order Taking

Expert, award-winning call centers to handle your
telemarketing leads and inbound order taking to
increase sales 24/7

Thanks to mass communications, especially the Internet, people now have the power to make purchases according to their schedules. Make sure you’re ready for them around the clock by having the industry’s expert inbound telemarketing and order taking services in place to turn your callers into customers.

Since 1989, U.S.-based Concorde Communications call centers have been providing the highest quality, live telemarketing call answering and order taking services to clients nationwide—so professional in fact, that your customers may not realize they’ve reached an outsourced service.

Our highly professional, experienced telemarketing and order taking staff can:

• Quickly greet every caller live, any time, day or night to extend your hours of operation (English and Spanish available).

• Lower your cost-per-order on every order.

• Reliably provide around-the-clock coverage for every critical phone line—including holidays and weekends.

• Efficiently increase your captured response rate for television, radio, newspapers, publications, direct mail and Web marketing campaigns.

• Promptly and accurately enter orders into your Web-based ordering system to streamline fulfillment and increase customer loyalty.

• Meticulously track all customer interactions to provide you with immediate access to measurable results.

• Effectively help you achieve a greater ROI through cross-selling and up-selling.

Our ability to integrate seamlessly with their businesses is why so many inbound telemarketing and B2B companies rely on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the telemarketing profession.
 
Contact us today and discover for yourself how our state-of-the-art technology and professional, caring staff can help you.

1-800-800-4411