Pittsburgh Answering Service | Telephone Answering Service | Live Answering Service | Virtual Receptionists | Customer Service | Call Center | Lead Generation business-logo-left
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Pittsburgh Answering Service | Telephone Answering Service | Live Answering Service | Virtual Receptionists | Customer Service | Call Center | Lead Generation

Pittsburgh  Answering ServicePittsburgh Answering Service

We know how important it is for you to have your business running smoothly.Which is why Concorde Answering Service has been available to Pittsburgh businesses for over 20 years. We have been helping organizations from private practices to Hospitals, and one truck towing companies to county offices manage their calls with our 24 Hour Answering Service and call centers.

For more information take a look at Pittsburgh Answering Service LLC

This dynamic city was built on big dreams, freshly blazed trails and an attitude that all things are possible, and you need an Answering Service that holds to this same belief that every thing can be bigger and better. This richly diverse city offers a thriving culinary scene, leading arts district, countless luxury accommodations, professional sports, trendy entertainment districts and shopping opportunities that rival Pittsburgh . Concorde Pittsburgh answering service and Pittsburgh call center Strive to do just that .

We know what you expect from an answering Service which is why we have are Based in the United States. Concorde Communications call centers have been trusted to answer America's business phones since 1989 because we understand the importance of each and every call. Our 24 hour, live Pittsburgh answering service is here to keep your business running seamlessly.We know just how busy and crazy running a business is and we know what you are looking for in your operators. 

Why Choose Concorde Communications?

  • * Our Pittsburgh call center is based in the U.S.A.
  • * We save our clients on Average $2.8 mil per month and growing
  • * Our Pittsburgh telephone answering service team has won national quality awards
  • * We sound so much like you, callers won't know the difference
  • * We customize our services to meet your exact needs

Pittsburgh Telephone Answering Service

Call Today for a Free Trial:

1-800-800-4411

We are 100% committed to ensuring that our call center and telephone answering service are available, Concorde Communications has customized call center solutions that can support your business objectives around the clock.

We will also keep you abreast of all of the latest and greatest Answering Service technologies so that you can rest well knowing that each caller will be treated with respect and each message will be given exemplary quality care. 

Some of the Pittsburgh Answering services we offer include:

Pittsburgh Small Business Answering Services Pittsburgh Call Center
Pittsburgh Medical Answering Service Pittsburgh Doctor Answering Service
Pittsburgh Hospital Answering Service Pittsburgh Information Technology Answering Service
Pittsburgh Dental Answering Services Pittsburgh Bail Bonds Answering Service
Pittsburgh Physician Answering Service Pittsburgh Bilingual Answering Service
Pittsburgh Inbound Telemarketing Answering Service Pittsburgh Emergency Dispatch Answering Service
Pittsburgh Lawyer Answering Service Pittsburgh Help Desk Answering Service
Pittsburgh Attorney Answering Service Pittsburgh Real Estate Answering Service
Pittsburgh Customer Support Answering Service Pittsburgh Property Management Service
Pittsburgh Order Taking Answering Service Pittsburgh Event Registration Answering Service
Pittsburgh Small Business Answering Services Pittsburgh Virtual Receptionist Answering Service
Pittsburgh HVAC Answering Service Pittsburgh Live Receptionist
Pittsburgh IVR Answering Service Pittsburgh Interactive Voice Response Answering Service
Pittsburgh Live Answering Service Pittsburgh Call Centers
Pittsburgh 14 Hour Answering Service Pittsburgh 1 800 Number Answering Service
Pittsburgh Legal Answering Service ...and many more

 

Pittsburgh Call Center

Our Pittsburgh answering Service Call Takers:

Efficiently answer each calling person 24 hours a day in English and Spanish

We watch and control the methods you receive both calls and messages from our answering service.

We ensure great service all the time for your phone lines even on federal holidays and weekends.

We take great care to combine all methods of communication in to succinct messages whether it is internet, email, phone, sms text or voip.

We make sure all "emergency" calls are taken care of appropriately.

24 Hour Pittsburgh Call Center

Due to the nature of emergencies we know that they happen unexpectedly. That is just one reason why having a 24 hour emergency answering service is valuable. We ensure that potential clients do not go looking elsewhere for their needs and services.

Create and environment for your clients to trust that you are near your phone and are available to meet their needs. Let your clients rest knowing that their calls will be answered every time and on time.

Join or services with yours easily and make your business instantly a 24 Hour business with an Answering Service. Let Concorde Communications' Call Centerdeliver their industry award winning service to your organization today with our Free Trial. Contact Us Today!

 

Pittsburgh Telephone Answering Service

Since 1989 Concorde Answering Service has been taking your calls and making calls on your behalf. Concorde is located in the United States and knows just how important all of your calls are. We take great pride in the many awards we have won knowing that we can only do so with happy and satisfied clients.

24 Hours a day our Telephone Answering Service is available to take care of your phone calls when you do not have the time or are away from the office. We know how the office can get busy and how this can affect call quality or even how often you phone gets answered. Don't you wish, sometimes, there was a magic button you could press to make sure all of your calls got answered so you could just get work done? Concorde Answering Service is that "button", just simply forward your telephone line to us and we will be there to greet your callers.

Your clients deserve the best customer service possible. By having a call answering service you can count on speaks volumes about your dedication to keeping your customers satisfied.

One bad call can ruin a company's reputation. We understand this which is why we answer each and every call in a timely and courteous manner. Our professional answering service is second to none and our company was built around a positive reputation.

Who answers your phone speaks volumes about your business. Make sure you?re sending the right message. We can help you make a good impression, so that you compete and thrive in an ever-more-challenging business environment.

Call us today, and discover how our affordable, award-winning call centers and answering services can make the difference in the success of your business.

Call Today for a Free Trial:

1-800-800-4411

A note from the Pittsburgh Chamber of Commerce :

Pittsburgh, America’s “Most Livable City,” has come to symbolize regional renewal as a one-time industrial region that has become a balanced, innovation—driven economy.Over the past 25 years, the region has built a diverse economy on fundamental strengths in advanced manufacturing, digital technology, financial services, life sciences and energy solutionsd the result is that Pittsburgh is better positioned today to weather the global economic recession than any of its competitor regions. Central to half the population of the United States and Canada, the 10-county Pittsburgh region boasts a high-quality of life and affordable cost of living. Since 1876, the Chamber has served such globally recognized members as Alcoa, Bayer, BNY Mellon, Carnegie Mellon University, H.J. Heinz, United States Steel and Westinghouse while supporting the growth of countless small and emerging employers with aggressive advocacy to improve the region’s business climate and quality of life Find out why the Pittsburgh region is a smart move to live and work and imagine the possibilities. Safe communities, boundless cultural and recreational amenities, a top-notch academic community and an affordable cost of living. PLUS, our one-stop job search portal has 25,000+ jobs available NOW – search them at ImaginePittsburgh.com.   Pittsburgh hosted the Pittsburgh (G-20) Summit in September 2009. Why Pittsburgh? In case you didn't hear, we're still garnering worldwide attention for our economic, environmental and quality of life transformation. Get background information, photos, videos, media relations assistance and more.

Pittsburgh Answering Service FAQS
Pittsburgh Order Entry

Operators can access online shopping carts to place orders. Or any other web application make have such as scheduling appointments or RSVP for activities.

Customer Service

Customer service is the provision of service to customers with a purchase. Customer service is a series of services designed to enhance the level of customer satisfaction that is, the feeling that a product or service has equaled the customer expectation.

Pittsburgh Order Taking

Order taking and point of sale systems for any business. Professional order taking service provides live customer service representatives to process your customer needs.

Customized Scripts

Our staff will work with you to create the best fit for your company's needs.

Live Answering Service

Live Answering Service is a term, similar to Text Messaging and Voice Messaging, applying to a live answering service call center who focuses on specific scripting style that has grown out of the alphanumeric pager history.

Help Desk

A Pittsburgh help desk is an assistance in informational resources that troubleshoots problems with computers and other similar products. In-house help desks also geared toward providing the same kind of help just for employees only.

Free Local number or Toll Free number

You can to pick either a local telephone number or toll free number for your live answering account. If you already have a phone number your callers dial you will just need to forward your number to the local or toll free number you receive. Additional local numbers can be purchased to create a local office presence in as many cities nationwide as you like.

Pittsburgh Emergency Dispatching

Allows customers to provide 24/7 emergency support to their clients. Operators take emergency calls and dispatch each incident to an on call staff.

marketing

Marketing is a process to create, communicate, deliver, and exchange offerings that are valuable to a targeted group. Marketing is also a product or service to sell all similar events.

No Holiday Fees

Pay no attention. The airlines aren't charging "a holiday travel fee." If they did, they would violate federal regulations

Pittsburgh Virtual Receptionist

An automated attendant (also auto attendant or auto-attendant, or autoattendant or Virtual Receptionist) allows callers to be automatically transferred to an extension without the intervention of a receptionist. A caller will hear a recorded greeting Virtual Receptionist ask to make a selection to contact the person they need.

Business Intelligence Call reports

For valuable tracking call volume and look at whose calling, online dashboards give real time availability to all-inclusive call records.

Pittsburgh emergency response

Emergency response services are critical calls that require call handling proficiency and deliver messages promptly to an on call personnel. An emergency response call center helps reduce the operating costs while having protecting of legal action.

Call Center Management

Call center software applications are offered from a call center management team. A web based call center management solution is also a solution for specific private and public operators.

Call Center Technology

Premise-based Call Center Technology, in the past call centers have been built on PBX equipment owned and hosted by the call centre operator. Now Virtual Call Center Technology allows people to work from home, instead of in a traditional, centralized, call center location which allows those with disabilities or limitations of leaving the house, the opportunity to work.

Pittsburgh Online data entry

Answering Services allow clients to pick a plan and the Answering Service typically handles everything else.

professional answering service

Professional answering service is one way to rocket a profession to the front of the line with great customer service. Communicating through internet or telephone are just a few ways a professional answering service can increase customer satisfaction.

subscribe online

For seeking information with the Answering Service there are incentives for certain call centers including capabilities to subscribe online. These Benefits include ability to subscribe online for their desired alerts that call centers can provide.

Call Screening

This feature is used when having to instruct operators to transfer calls to members phones directly. Operators receive the callers name and number before transferring the call.

Pittsburgh business answering service

A Business answering service is a unique way to launch a business to the front of the line with great customer service. Communicating through internet or telephone are just some ways a business answering service is helpful.

Call Center Software

Cloud-based call center software applications available to offer call management, virtual queuing, unified messaging, screen pops, and call recording. It has an available web interface that includes capabilities such as a Call Center software with predictive dialing.

CRM

Customer relationship management (CRM) is a widely-implemented strategy for a company's interactions with customers managing. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments.

Messages sent via (SMS) text, email, fax, and phone

To receive messages that operators take, there is no extra charge. Call Centers can deliver messages in several different ways.

Appointment Setting

Appointment Setting is a service that offers a valuable appointment setter for inside sales, lead generation or telemarketing campaign. No matter what type of meeting you have to schedule we can help you with our Appointment Setting.

internet services

Internet Services is a technology that caters a wide range of technologies used in web development, production, design, networking, and e-commerce. Internet Services is also a term that relates to the certain service or protocol that run or are available in the Internet.

24x7x365 Live Answering

Pittsburgh Call Centers typically are open 24/7/365 to guarantee live service whenever needed.

Customer Service Job

A customer service job is an inbound call answering customer questions on account information, billing information, ordering new service or products. Every job in some way, shape or form is a customer service job in which the customer is always right.

Telemarketing

Telemarketing is a direct marketing in which a salesperson solicits possible customers to purchase products. Telemarketing includes recorded sales pitches programmed to be played over the phone through automatic dialing.

Unlimited long distance

Conventional long-distance providers are staying competitive with cell-phone ... is a flat-rate fee for unlimited local, in-state and long-distance calls

Free Local Voicemail Fax number

When you sign up for a live answering service, included is a local voicemail and fax number. These numbers can be used for our operators to transfer a caller so they can leave messages. Messages are then normally emailed as mp3 file attachments so they may be heard online. Faxes that are sent to these numbers generally will be emailed in a pdf attachment.

Inbound Call Center

An inbound call center is targeted to quickly land with the appropriate agent to handle the problem. Inbound call center is made by the company to provide clients the ability to obtain information, report a malfunction, or ask for help.

Appointment taking

Operators take appointments by utilizing top of the line appointment and scheduling software.

call centers

Our call centers operate through an extensive open work environment for our call centers agents, we have work stations that includes computers for each agent, a telephone with headsets connected to a telecom switch.

Pittsburghcall answering service

A call answering service is a business service that takes customers phone calls and sends messages according to their protocols. A call answering service center focuses on one unique style that is birthed out of the alphanumeric pager history.

Phone Answering Service

We value your business at our phone answering service and offer the best in customer care. A typical phone answering service treats you and your clients like just another account, where we are an exception.

Alpha-numeric Paging

Alpha-numeric Paging service provides your customers with immediate and accurate information. Alphanumeric paging gives subscribers detailed text messages -so they know what is required of them instantly, without having to make a make an unnecessary phone call.

Call Center

Our call center (call centre) is operated through an extensive open workspace for call center (call centre) agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations.

Voice Mail

Voice mail is a system of stored messages that can be retrieved later. Most of all cell phones today have voice mail as a built in feature, and land line phones have their own voice mail option.

free voice mail

These great places will give you a free voice mail box. Digital equipment delivers great quality voice and provides enhanced features for a turnkey, hassle free voice mail systems.

telecommunications equipment

Telecommunications is a system for communicating without having to be in the same area. This includes any equipment that belongs to a telecommunications code system operator.

Pittsburgh Live Message Taking

Our operators will take your overflow calls and take messages for you. We can send you your messages in many ways including: SMS text, email, fax, or over the phone.

Call Center Services

If you're interested in inbound or outbound call center services or live answering services our call center services are right for you. Where great people and innovative technology combine to bring you the best in Pittsburgh call center services.

RSVP

In the context of social invitations, RSVP or Rsvp (or either of these with a period inserted after each letter) is a request for a response from the invited person. It is an initialism derived from the French phrase répondez s'il vous plaît, meaning "Please respond".[1] Some ambiguity can exist as to which invitees the request applies

advertising

Modern advertising was created with the mass production in the late 19th. Advertising is a form of communication used to convince a group to take a step in relation to a product, an idea, or a service.

answering message service

The answering message service needs only an internet connection and one phone line to work properly. An internet answering message service takes your phone calls if you are preoccupied with a task or unable to attend the call.

Marketing Services

Marketing Services team has experience in a all kinds of marketing services and consulting fields. Marketing services consultants are experienced also in marketing strategies and providing you with custom marketing services for every business.

Answering Service Quick Links

Lead generation refers to the creation or generation of prospective consumer interest and inquiry into products or services of a business. Lead generation (s) are for several purposes: list building, e-newsletter list acquisition or for winning customers.

Pittsburgh Medical Answering Service

The exceptional Medical Answering Service is great if you're looking for the best way to respond to patients and not have to add staff. With our medical answering service, you can expand your office, so you are ensured that your patients are getting the service they deserve.

Pittsburgh Telemarketing Services

Offers telemarketing services and Premium-rate telephone numbers. The new unit was initially created to perform order-processing, fulfillment, and telemarketing services for other companies, due to a growing demand for outsourcing in this area.

call centre

Our call center (call centre) is operated through an extensive open workspace for call center (call centre) agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations.

customer service call center

Customer service call center is a central point of any business a way for all customer service issues are managed. Through a Pittsburgh customer service call center a customer regarding comments, complaints, and concerned are handled or routed to appropriate people.

Medical Answering

Operators are trained to receive the best schooling in the medical industry. In scheduling appointments, paging post-work hours, and any overflow calls.

outbound telemarketing

Outbound telemarketing is when agents place a call to potential interested targets with intentions of creating customers of the individual. One way call centers benefit clients is when agents make outbound telemarketing to targets or sales leads.

up sale cross sell

Cross sell is a term for the practice of advising related products and services to someone who is interested in purchasing. In other words to cross is a technique that notifies the customer of products/services that are complementary to the ones they bought originally. Where up sale is a term suggesting more expensive items to a customer making a purchase. Meaning up sale is a technique for selling products with higher value.

Pittsburgh Operator Dispatch

We will answer each of your calls then transfer them to you or your team members no matter where you are or what time it is. No extra cost per call or extra per minute charges while you talk. Once we transfer you the call you are no longer billed anything!

telephone answering

Telephone answering is one business service that takes Pittsburgh customers phone calls and directs them without needing a receptionist. With our telephone answering service, you can expand your office, so you are ensured that your customers are getting the service they deserve.

Outbound Call Center

Outbound call center is provided for lead generation and appointment setting. Outbound call center is outsourcing the outgoing telephones for customer service, marketing, and advertising, or telemarketing services.

call forwarding

Call forwarding is a feature on some telephone networks that allows incoming calls to one line, to be redirected to a mobile telephone or other telephone number where the desired contact person is reachable. The line will usually remind the individual using call forwarding to indicate redirection.

conference and seminar registration

Answering services offer options such as conference and seminar registration for a business. The conference and seminar registration through answering services takes the hassle out of registration and allows businesses to focus on the conference or seminar itself.

Pittsburgh call software center

Cloud-based call software center applications available to offer call management, virtual queuing, unified messaging, screen pops, and call recording. It has an available web interface that includes capabilities such as a call software center with predictive dialing.

 

 


Pittsburgh Answering Service | Telephone Answering Service | Live Answering Service | Virtual Receptionists | Customer Service | Call Center | Lead Generation lets-grow-together

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Pittsburgh Answering Service | Telephone Answering Service | Live Answering Service | Virtual Receptionists | Customer Service | Call Center | Lead Generation

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