Concorde Communications | Answering Service based in Los Angeles, CA Concorde Communications Answering Service
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phone-iconAnswering Service Solutions

Concorde Communications' answering service handles any size business, large or small. Our customized solutions fit your company's budget and operational guidelines. Your goals are our goals. We give you the competitive edge by having our agents answer your customers' calls 24/7 for messages, setting up appointments, scheduling service orders, and processing time-and-mission-critical-communications. Our award-winning answering service ensures that your business is never "closed" thereby almost guaranteeing you unprecedented customer satisfaction and loyalty.


Click Here to learn more about our 24 hour answering service solutions available in English and Spanish.


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Schedule a Free Trial Answering Service Today

Call Concorde Communications today to schedule a free consultation that will show you how effective we can be in helping you increase your business.  Our success depends on your success; we stake our reputation on it.  Don’t lose another call to your competitor.  Join our winning team today and take pride in the service-excellence we offer.

Call Concorde Communications today for a free trial!

888.643.1414



More Info

Dispatching

Online dispatching services ensure that we reach the right staff member at the right location, at the right time, and for the right reason.  We offer this service to as many locations as you deem necessary anywhere in North America. Click Here to learn more

eScheduling

eScheduling services via the web join our agents with your office(s).  Enjoy the benefits of appointment-setting for your workers or sales team, patient consultations, seminar registration, or virtually any other way in which you would like us to fill your scheduling needs.  We can provide you with scheduling software or work with the scheduling software you may already have.

Click Here to learn more

Web Management
Web management service allows you to come in to your account via the Internet and manage your on-call information, personnel changes, phone # changes, data-base changes and new dispatching protocols. We train you how to manage your account via the Web.

Bilingual English and Spanish

Bilingual service is performed by highly skilled agents who are equally fluent in English and Spanish without any accent in either language.  Your customers will always understand what’s being said in the language they choose.  We can offer you a dedicated strictly Spanish-speaking team if you so desire.

Click Here to learn more

Virtual Office

Virtual office service allows us to take over the functions of a traditional receptionist and process all inbound calls as if we were actually in your office.  We can take the call, transfer the call, schedule an appointment, and take messages for later retrieval.   And we can perform this service 24/7 with our remote-answering agents.

Click Here to learn more




reviews

Concorde Communications | Answering Service based in Los Angeles, CA

Concorde Communications

Answering service and call center serving businesses nationwide.
3699 Wilshire Blvd Suite 850 Los Angeles, MO
Phone: (310) 854-4411
Rated 4.1 /5 based on 32 votes
So Great - by ,February 1, 2013
5/ 5 stars
Great Service, cost effective and 24 hour call monitoring. I'd recommend Concorde Communications to anyone.

Would Recommend to Others - by ,February 3, 2013
3/ 5 stars
Concorde Communications has been great. I would recommend them to anyone looking for an answering service.

So Far So Good - by ,February 5, 2013
5/ 5 stars
It's been what I expected

Worked Great - by ,February 7, 2013
4/ 5 stars
They handled our order great. Thanks!

Excellent Service - by ,February 11, 2013
4/ 5 stars
Excellent and easy to set up service. Would recommend.

My Life is So Much Easier - by ,February 12, 2013
5/ 5 stars
Concorde Communications has made my life so much easier with their seamless, easy to understand, easy to launch service. All phone calls are now answered by a real person and answered professionally. The messages are clear and reach me within minutes. No more missed calls. No more hangups when someone gets voicemail. Can't beat the price. I am so glad I found them.

Very Happy - by ,February 12, 2013
3/ 5 stars
Very Happy, Thank you.

Highly Recommend - by ,February 19, 2013
4/ 5 stars
They are great!! Good price. Good service. No complaints whatsoever.

Excellent Customer Service - by ,March 1, 2013
5/ 5 stars
I HIGHLY recommend it. Excellent costumer service. I had questions before and after the purchase, and they handled them promptly and accurately. Very knowledgeable staff.

No Complaints - by ,March 3, 2013
5/ 5 stars
Concorde Communications is a great service provider and would recomend it to my friends.

Great Service - by ,March 5, 2013
5/ 5 stars
Great as always! Compliments come from those who call and they speak about how great it is.

Straightforward - by ,March 5, 2013
4/ 5 stars
Straightforward and easy! This service really works for us.

Easy Setup was Nice - by ,March 12, 2013
4/ 5 stars
The setup of their product was easy and without much effort. The problem is that you get what you pay for, as people can wait up to five minutes for someone to answer your line.

Great People - by ,March 14, 2013
3/ 5 stars
These folks are excellent!

Good Service - by ,March 15, 2013
5/ 5 stars
So far so good

Solid Performance - by ,March 21, 2013
4/ 5 stars
Pricing structure is good. Sent an email to support over a week ago and have not heard back yet

Delivered as Promised - by ,March 28, 2013
5/ 5 stars
They perform exactly as promised. I would recommend the service to others.

Answering Service is Good - by ,April 4, 2013
3/ 5 stars
Overall, dealing with them is fine/good. They aren't always answering my calls perfectly, but getting the messages to me seems to be going well.

Fast and Accurate - by ,April 7, 2013
3/ 5 stars
Very fast and accurate. Will employ again.

Wow - by ,April 8, 2013
5/ 5 stars
All those that have called have stated that the company is nothing short of professional. They don't even know that they aren't calling my office directly.

Great Fast Service - by ,April 8, 2013
4/ 5 stars
Very good. Service was set up swiftly and all my messages have been accurate.

Excellent Value - by ,April 10, 2013
5/ 5 stars
Excellent value for the price. Highly recommended service.

Easy to Use - by ,April 12, 2013
3/ 5 stars
It was very easy, happy with using this service.

Good Price Point for the Serviec - by ,April 14, 2013
5/ 5 stars
They are awesome! very happy with the level of service for a great price point.

Awesome. No Dissappointment Here - by ,April 16, 2013
4/ 5 stars
This answering service is spectacular. You will not be disappointed with them! Highly recommended!

Easy and Great Value - by ,April 18, 2013
3/ 5 stars
Simply the best and easiest answering services out there.

Wes and Mr. G Helped a Ton - by ,April 22, 2013
5/ 5 stars
We have a complex towing organization and Wes really helped us to organize our project to be able to work perfectly.

What A Blessing - by ,May 01, 2013
4/ 5 stars
Concorde Came to our rescue last year and saved our towing company from being taken off of the emergency dispatch lists! thanks so much

Great Service - by ,May 04, 2013
5/ 5 stars
We have used many different answering services over the years but none like concorde. They've been teriffic.

So Appreciative. - by ,May 07, 2013
3/ 5 stars
We were having a tough time with after hours answering for our dental offices (3 locations) and concorde helped to work with our data base and scheduler to create a much more effective process for our clients.

Good Customer Service - by ,May 09, 2013
4/ 5 stars
Concorde's customer service has been pretty great for us and they've treated our clients like gold. Thanks.

Nice Performance - by ,May 13, 2013
4/ 5 stars
We signed up after a two week free trial and it was a bit rocky at first but now concorde has become a real partner.

Copyright © 2013 Concorde Communications - 3699 Wilshire Blvd. Suite 850 | Los Angeles, CA 90010. All Rights Reserved.